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The National Healthlink Project provides a web-based messaging service which allows the secure transmission of clinical patient information between Hospitals, Health Care Agencies and General Practitioners. The project has been in operation since 1995 and has developed considerably since that time to its current status as national messaging broker.
Earlier this year we carried out a user satisfaction survey to seek feedback on Healthlink servcies, usage, support & training. The results of the survey show that dependency on the system is very high and has increased heavily in recent years. Healthlink services are thought to be very reliable and we have high satisfaction ratings for support and training. The survey has highlighted areas where improvements can be made and we have a number of follow-ups to attend to based on feedback given. The full survey report is available here.
Click here for the latest Healthlink Newsletter.