Frequently Asked Questions

How do I apply?
How much does it cost?
What kind of information is available?
Do I need broadband?
Do I need a Practice Management System (PMS)?
Is my PMS compatible?
Do you come onsite for training?

How do I apply?

Applying for a Healthlink account is simple. Click on the 'Apply' link across the top menu and read through the requirements before completing the application form online.

How much does it cost?

HealthlinkOnline is free of charge to GPs. Our service includes set-up, training and ongoing technical support. Some initial investment is required by hospitals to become involved in the project. Fees are also payable by private hospitals and clinics.

What kind of information is available?

Hospitals can send the following patient information: Lab Results, Radiology Results, A&E Attendance Notifications, Death Notifications, Discharge Notifications, Discharge Summaries, OPD Appointment Updates, Waiting List Updates, Out-of-Hours Reports and Cardiology Reports. The system also allows GPs send information into hospitals such as Cancer & Neurology Referrals and Lab Order Requests.

Do I need broadband?

Broadband is not necessary, it is possible to connect with a dial-up modem. The advantage of having broadband is the ability to download your messages much faster.

Do I need a Practice Management System?

No, you can use HealthlinkOnline even if you don't have a practice management system. You can read your messages online, print them if necessary and you will also benefit from receiving patient information faster than by post.

Is my PMS compatible?

That depends on what version you are running, how long since it was installed etc. We would advise you to contact your software vendor to ensure your system is Healthlink-ready.

Do you come onsite for training?

All training is carried out over the phone. We use remote access software which means we can dial into your PC and give you a live demo and training session.