Patient Confidentiality

One aspect of our user support includes following up on patient information eg. test results that have not been sent electronically. Our Data Protection policy outlines strict guidelines on emailing and faxing of clinical information with the basic premise that a patient should not be identifiable in an email/fax or in an associated attachments. To that effect we would ask that you please only send the following in relation to any message queries you may have:

The exception to this is if you are a Healthmail user. Healthmail is an email service that allows health care providers to send and receive clinical patient information in a secure manner. So GPs or practice staff using accounts can safely send patient details to Healthlink email addresses.

If you have have any questions on this please contact us on 01 8287115 or