Current News

October 2018 - Healthlink Newsletter

A new Healthlink newsletter has been published with updates on all our services. Click here to read.

October 2018 - eReferrals to UPMC Whitfield

Whitfield Clinic is a private hospital located on the outskirts of Waterford city. It opened in 2006 with the aim of improving the healthcare services available to the community of Waterford and surrounding area. Healthlink are delighted to partner with UPMC Whitfield to offer electronic referrals to General Practitioners. Specialities available are: AMD, Cardiology, CT Scans, Dermatology, Ear Nose and Throat, Gastroenterology, General Surgery, Gynaecology, MRI, Oncology/Haematology, Ophthalmology, Oral and Maxillofacial, Orthopaedics, Pain Management, Ultrasound, Urology and X-Ray.

October 2018 - Expansion of eReferrals in Naas General Hospital

This month, Naas General has begun accepting Physiotherapy referrals electronically. GPs can refer patients to this department using the general referral form in their practice software system or in the HealthlinkOnline portal.

September 2018 - eReferrals to Highfield Healthcare

Healthlink are delighted to work with Highfield Healthcare to enable electronic referrals. The available specialities are General Adult Psychiatry and Old Age Psychiatry. If you have any queries on this or require training please contact Healthlink Support on 01 8287115 or

August 2018 - Electronic Messaging from Biomnis Labs

We are delighted to announce that lab reports are live from Biomnis Labs. This means that GPs utilising Our Lady of Lourdes' hospital lab can continue to receive their reports electronically and download them directly into their patient files.

July 2018 - Our Lady of Lourdes Drogheda and Biomnis Labs

In May this year Our Lady of Lourdes Hospital announced the need to outsource biochemistry and haematology lab test analysis for GPs to Biomnis Labs. Following on from this, Healthlink were asked to enable electronic messaging for Biomnis reports. Testing has been successful and the service is now in pilot for 4 weeks. We expect to review pilot feedback and go live before the end of August.

June 2018 - eReferrals at Beacon Hospital

The Beacon Hospital is now accepting eReferrals to 18 departments: Breast Care, Cardiology, Endoscopy, General Surgery, Neurology Physiology, Orthopaedics, Paediatric Cardiology, Paediatric Dietetics, Paediatric Endocrinology, Paediatric ENT, Paediatric Orthopaedic Surgery, Paediatric Respiratory Medicine, Paediatric Urology, Paediatrics, Physiotherapy, Radiology, Respiratory Medicine and Women’s Centre. As with all referrals, these can be placed through the 4 accredited software systems plus in the HealthlinkOnline portal.

June 2018 - Shared Care and Discharge Summary messages Live from CUMH

The MN-CMS project is the design and implementation of an electronic health record for all women and babies in maternity services in Ireland. This record will allow all information to be shared with relevant providers of care as and when required. Healthlink are working with the MN-CMS team to facilitate the exchange of antenatal shared care messaging and discharge summaries electronically. Both these messages are now available from Cork University Maternity Hospital and we hope to extend this to the other maternity hospitals in the coming months.

May 2018 - General Data Protection Regulation

The EU General Data Protection Regulation (GDPR) was implemented on 25th May 2018, giving much greater control to individuals over their personal data and significantly increasing the obligations and responsibilities for organisations in how they transmit and protect personal data. Healthlink services help health care professionals to comply with GDPR requirements by securing correspondence between parties. Healthlink is the preferred option for structured communication between GPs and hospitals. Data is structured in that it is standardised, transmitted over secured connection protocols, requires user authentication, enforces encryption of sensitive data and ensures auditing of all data. Electronic messaging, in addition to providing greater efficiency for GPs and Hospitals, also reduces the risk to privacy of paper based transmission of personal and clinical information. Any GDPR queries related to Healthlink can be sent to

May 2018 - Tech Excellence Awards

Healthlink are delighted to have been shortlisted for a Tech Excellence Award this year in the Public Sector Project of the Year category. The national Tech Excellence Awards are noted as being Ireland’s principal badge of honour in the IT industry, recognising excellence not only in implementing tech solutions, but also in the business of marketing and implementing technology for business.

March 2018 - Discharge Summary Pilot

The UL Hospital Group commenced a pilot of discharge summary reports on 27th March. The pilot will run for a period with a small number of local GPs. Once complete, the reports will be made available to all other GPs in the area.

February 2018 - Specialist Ophthalmology Referrals Live in Sligo University Hospital

As part of the national rollout of Ophthalmology eReferrals, Sligo University Hospital have gone live with the specialist form. The form is based on the national OPD General Referral form with the addition of specific questions related to Ophthalmology, in particular visual acuity.
From the GPs’ perspective, eReferrals are integrated in the four accredited practice management systems and also available in the HealthlinkOnline portal. Acknowledgements are available instantly once the referral has been sent and triage information will be returned from the hospital within 5 working days. Patient care is improved as GPs can offer reassurance that the referral is being actioned in the hospital. Patients also benefit from a more efficient referral which is faster, safer and contains all the specific clinical information necessary for the Consultant team.

February 2018 - Mercy University Hospital Lab Reports

Following a successful pilot, lab reports are now available electronically from Mercy University Hospital (MUH). These reports can be downloaded into your practice software and also read/printed from the HealthlinkOnline portal. We would like to thank our colleagues in MUH plus the pilot GP practices for their support in this project.

February 2018 - NOwDoc Out of Hours Reports

Co-Op reports from out of hours service, NOWDoc are live in Healthlink. The NOWDoc service is available to patients in Leitrim, North Roscommon and Donegal and we are pleased to offer GPs in those areas access to the electronic reports, replacing the fax method.

February 2018 - Data Returns

The Data Returns service, allowing for electronic submission of Diabetes Cycle of Care, Periodic Assessment and Asthma Cycle of Care, is live from 1st February. For any support queries please contact your practice software vendor or the Healthlink team.